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Malaysia Launches First AI-Powered Drug Pricing Tool to Support Clinics in Navigating Transparency and Itemised Billing Policies
HARMONi Lite aims to harmonise patient trust, provider sustainability, and regulatory clarity through open, intelligent technology
KUALA LUMPUR, 26 May 2025 – In the midst of healthcare policy changes surrounding drug price transparency and itemised billing, a Malaysian-developed AI-powered tool — HARMONi Lite — has been officially launched this week in its pilot phase to support general practitioners (GPs) and private healthcare providers nationwide.
Developed by digital health company Heydoc Health, HARMONi Lite is Malaysia’s first open AI platform for drug pricing. It is designed to help clinics generate Ministry of Health (MOH)-aligned price displays and cost breakdowns using anonymised, real-time market data without compromising patient or clinic privacy.
A Response to Policy Shifts and Ground-Level Challenges
In recent weeks, private clinics have been under pressure to comply with enforcement of Act 723, which mandates the display of drug prices in all private clinics, hospitals, and pharmacies. MOH has also announced a push for itemised billing to improve cost transparency for patients.
While these measures aim to build public trust, they have drawn concerns from GP associations, including the Malaysian Medical Association (MMA) and the Federation of Private Medical Practitioners’ Associations Malaysia (FPMPAM), who warn that operational burdens, administrative fragmentation, and unintended cost hikes may follow, especially among small or solo practitioners.
“Doctors are committed to transparency but they need smarter tools, not just rules,” said Dr Raymond Choy, Co-founder and CEO of Heydoc Health.
“We built HARMONi Lite in under a month as a lightweight, open-access smart tool that helps GPs comply with confidence, navigate and price fairly and competitively without guesswork.”
“Our goal was simple, to make pricing logic clear, transparent, and useful for doctors without adding friction. HARMONi Lite is just the beginning.”
– Siang Hooi, Lead Developer, HARMONi
What HARMONi Lite Does
HARMONi Lite is currently available as a web-based MVP (Minimum Viable Product) accessible at https://myharmoni.net. It features:
- AI-powered pricing recommendations
Based on actual drug cost inputs and market intelligence - National pricing benchmarks
See how your medication pricing compares to anonymised national data - MOH-aligned printable price display generation
For easy compliance and patient-facing display - Privacy-first architecture
No patient or clinic identifiers are stored, shared, or tracked
Upcoming roadmap features include itemised billing generators, regional trend insights, and mobile-optimised access.
A Call to Co-Create with the Medical Community
“This is not a final product. It’s a beginning and we want the profession to help us shape it,” added Dr Choy.
“We invite GPs, pharmacists, policymakers, insurers, and researchers to try the tool, test its logic, and give us feedback to make it better. This is your platform, not ours alone.”
The team behind HARMONi Lite has pledged to share anonymised data insights with stakeholders to support policy refinement, pricing harmonisation, and national formulary alignment.
Tackling the Economics of Healthcare at the Source
Heydoc believes that modernising healthcare pricing starts with clarity and trust, not enforcement alone. HARMONi Lite is the company’s first public open tool in a broader initiative to support:
- Medication cost optimisation
- Transparent drug benefit models
- Payor formulary pricing intelligence
- Patient access and affordability strategies
“If we want to preserve the future of private primary care, we must give clinics the ability to adapt to changing expectations, with smart, ethical, and scalable technology,” Dr Choy said.
Platform Access & Participation
HARMONi Lite is now live at https://myharmoni.net
GPs, pharmacists, and health providers are invited to try it and submit feedback directly through the platform.The platform is FREE to use, and accessible via desktop browser. A mobile version is currently under development.
About Heydoc Health
Heydoc Health is a Malaysian-based digital health company focused on AI-powered healthcare infrastructure, cost optimisation, telehealth, e-prescription tools, and clinical workflow tools. Through platforms like DOC2US, Heydoc RX, and now HARMONi, the company aims to build scalable solutions that improve both care delivery and healthcare economics — from clinic to cloud.
