INTRODUCING DOC2US

DOC2US Team

DOC2US, a Malaysian-based mobile application, is co-founded by a medical doctor, Dr. Raymond Choy, a startup entrepreneur, Jack Lee and a reputable app development company, Agmo Studio Sdn Bhd. Together, they operate DOC2US under a joint venture named Heydoc International Sdn. Bhd.

How did the idea come about?

The idea of DOC2US came about when Raymond found himself in a position where his friends and family members would often message him to ask about symptoms and health or medical related questions. He was also able to relate to the urge to seek second opinion from medical specialists when his late father was fighting hard against blood cancer (Acute Leukemia). During that difficult time, he wished that he could get reliable advice from professional specialists when his father’s condition changes from time to time.

Both scenarios led him to wonder what other people who do not know a doctor personally would do in situations when they need to speak to the right doctor. In his case, there was no better option than to turn up at multiple clinics and hospitals to consult the doctors in order to get the better care for his late father. This was when Raymond realized how useful and important it would be for everyone in the country to be well connected to doctors and healthcare providers and be able to speak to them at any time via smartphones.

More About DOC2US

With DOC2US, now you can text your preferred doctor and get instant response regardless it is during the daytime or night time or whether you are at work or on your sofa. Without having to travel all the way to see a doctor saves you all the hassle but more importantly it also means that ‘seeing’ a doctor is now more affordable and accessible.

On DOC2US, there are a variety of healthcare professionals namely general practitioners, specialists, nutritionists/dieticians and pharmacists that you can choose from. DOC2US understands that not everyone speaks the same language, hence on the platform, you can select your preferred healthcare professionals of different background and language abilities. Too lazy to type? No worries – You can also send a picture or voice message to your preferred healthcare practitioner.

DOC2US has also collaborated with Alpro Pharmacy Group to bring you a more convenient and safer way of prescribing and dispensing experience. Electronic prescription via the platform itself is one of the unique selling points especially for those requiring replenishment of long-term medications.

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“There is a paradigm change of today’s patients’ behaviours ranging from seeking medical information, understanding their own conditions, modifying their lifestyles, tracking their own health to accessing affordable convenient care. It is inevitable that our generation is gradually adopting digital healthcare services for better personalised quality of care. We are here not to replace real world consultation nor diagnosis, but we are here to complement the healthcare ecosystem. Ideally physical medical resources should be saved for those who really need it.” Raymond says.

Thank you for considering to apply as DOC2US Healthcare Provider. The following information will assist you in understanding our recruitment process better and provide you with necessary information about the sign up process.

Our Recruitment Process

Estimated timelines for the steps in our usual recruitment process are:

• Online Sign up: Up to 1 week
• Shortlisting: 1 Week
• Interviews: 2 Weeks
• Approval : 2 Weeks

Total of approximately 6 weeks.

How to Apply

Application:

• Online sign up here
• Fill up all required fields in the online application form
• You will be notified by email and text messages via SMS/Whasapp/Messenger post

Shortlisting:

• Screening anf verification of application performed
• Upon verified you will be notified via email and text messages
• Medical Team will review your application
• The Recruitment Team will schedule an interview with you via video conferencing

Interviews:

• Medical Team will conduct a short interview with candidate
• duration: 5-10 minutes

Approval:

You will be notified and granted approval to practice as our healthcare provider within the platform. More detailed information will be sent to you shortly

Please do not hesitate to contact us should you have any query related to our recruitment process at team@doc2us.com

Healthcare Providers Verification Process

The verification of doctors and other healthcare providers on DOC2US serves to safeguard users/patients by ensuring our healthcare providers are legally registered to local medical council with updated valid and relevant practicing certificates and qualifications to practice as healthcare professionals. All healthcare providers are required to go through a thorough verification process before being approved to provide services to the users.

Malaysia

Medical Registration with the Malaysia Medical Council (MMC)

All doctors MUST BE registered with the Malaysia Medical Council (MMC), show proof of valid practising certificates issued by MMC before being formally granted approval to practise at DOC2US.

Verification Processes

1. Prospective Healthcare Provider candidate will have to complete the online Sign-up Application Form
2. The preliminary application will be reviewed and followed-up by the Recruitment Team
3. The Recruitment Team will check and verify on the credential and valid registration with local relevant authorities and medical council
4. Upon completion of initial screening prospective candidate will be scheduled to undergo an interview process
5. The completed application will be reviewed and verified by the appointed Medical Director
6. Verified healthcare provider will be granted approval to provide services via DOC2US platform

E-Prescription

Electronic Prescription or E-Prescription is the app-based electronic generation, transmission and filling of a medical prescription, replacing paper and faxed prescriptions. E-prescription allows a doctors and pharmacists to communicate electronically on prescription or drugs related issues. It outlines the ability to send error-free, accurate, and understandable prescriptions electronically from the doctor to the pharmacy. It is meant to reduce the risks associated with traditional prescription script writing such as prescribing or dispensing errors.