INTRODUCING DOC2US

DOC2US Team

DOC2US, a Malaysian-based mobile application, is co-founded by a medical doctor, Dr. Raymond Choy, a startup entrepreneur, Jack Lee and a reputable app development company, Agmo Studio Sdn Bhd. Together, they operate DOC2US under a joint venture named Heydoc International Sdn. Bhd.

How did the idea come about?

The idea of DOC2US came about when Raymond found himself in a position where his friends and family members would often message him to ask about symptoms and health or medical related questions. He was also able to relate to the urge to seek second opinion from medical specialists when his late father was fighting hard against blood cancer (Acute Leukemia). During that difficult time, he wished that he could get reliable advice from professional specialists when his father’s condition changes from time to time.

Both scenarios led him to wonder what other people who do not know a doctor personally would do in situations when they need to speak to the right doctor. In his case, there was no better option than to turn up at multiple clinics and hospitals to consult the doctors in order to get the better care for his late father. This was when Raymond realized how useful and important it would be for everyone in the country to be well connected to doctors and healthcare providers and be able to speak to them at any time via smartphones.

More About DOC2US

With DOC2US, now you can text your preferred doctor and get instant response regardless it is during the daytime or night time or whether you are at work or on your sofa. Without having to travel all the way to see a doctor saves you all the hassle but more importantly it also means that ‘seeing’ a doctor is now more affordable and accessible.

On DOC2US, there are a variety of healthcare professionals namely general practitioners, specialists, nutritionists/dieticians and pharmacists that you can choose from. DOC2US understands that not everyone speaks the same language, hence on the platform, you can select your preferred healthcare professionals of different background and language abilities. Too lazy to type? No worries – You can also send a picture or voice message to your preferred healthcare practitioner.

DOC2US has also collaborated with Alpro Pharmacy Group to bring you a more convenient and safer way of prescribing and dispensing experience. Electronic prescription via the platform itself is one of the unique selling points especially for those requiring replenishment of long-term medications.

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“There is a paradigm change of today’s patients’ behaviours ranging from seeking medical information, understanding their own conditions, modifying their lifestyles, tracking their own health to accessing affordable convenient care. It is inevitable that our generation is gradually adopting digital healthcare services for better personalised quality of care. We are here not to replace real world consultation nor diagnosis, but we are here to complement the healthcare ecosystem. Ideally physical medical resources should be saved for those who really need it.” Raymond says.

Thank you for considering to apply as DOC2US Healthcare Provider. The following information will assist you in understanding our recruitment process better and provide you with necessary information about the sign up process.

Our Recruitment Process

Estimated timelines for the steps in our usual recruitment process are:

• Online Sign up: Up to 1 week
• Shortlisting: 1 Week
• Interviews: 2 Weeks
• Approval : 2 Weeks

Total of approximately 6 weeks.

How to Apply

Application:

• Online sign up here
• Fill up all required fields in the online application form
• You will be notified by email and text messages via SMS/Whasapp/Messenger post

Shortlisting:

• Screening anf verification of application performed
• Upon verified you will be notified via email and text messages
• Medical Team will review your application
• The Recruitment Team will schedule an interview with you via video conferencing

Interviews:

• Medical Team will conduct a short interview with candidate
• duration: 5-10 minutes

Approval:

You will be notified and granted approval to practice as our healthcare provider within the platform. More detailed information will be sent to you shortly

Please do not hesitate to contact us should you have any query related to our recruitment process at team@doc2us.com

Healthcare Providers Verification Process

The verification of doctors and other healthcare providers on DOC2US serves to safeguard users/patients by ensuring our healthcare providers are legally registered to local medical council with updated valid and relevant practicing certificates and qualifications to practice as healthcare professionals. All healthcare providers are required to go through a thorough verification process before being approved to provide services to the users.

Malaysia

Medical Registration with the Malaysia Medical Council (MMC)

All doctors MUST BE registered with the Malaysia Medical Council (MMC), show proof of valid practising certificates issued by MMC before being formally granted approval to practise at DOC2US.

Verification Processes

1. Prospective Healthcare Provider candidate will have to complete the online Sign-up Application Form
2. The preliminary application will be reviewed and followed-up by the Recruitment Team
3. The Recruitment Team will check and verify on the credential and valid registration with local relevant authorities and medical council
4. Upon completion of initial screening prospective candidate will be scheduled to undergo an interview process
5. The completed application will be reviewed and verified by the appointed Medical Director
6. Verified healthcare provider will be granted approval to provide services via DOC2US platform

E-Prescription

Electronic Prescription or E-Prescription is the app-based electronic generation, transmission and filling of a medical prescription, replacing paper and faxed prescriptions. E-prescription allows a doctors and pharmacists to communicate electronically on prescription or drugs related issues. It outlines the ability to send error-free, accurate, and understandable prescriptions electronically from the doctor to the pharmacy. It is meant to reduce the risks associated with traditional prescription script writing such as prescribing or dispensing errors.

Ph. LOW SWEE SIONG

Advisor

Ph. Low Swee Siong graduated from Universiti Sains Malaysia (USM) in year 2000. Following his graduation, he received his pupillage training at Hospital Terengganu that lasted for a period of 1 year and upon completion, he was awarded with a fully registered pharmacist qualification. Ph. Low and his partner Ph. Hiew Fei Tsong started Alpro Pharmacy in 2002 after deciding to venture into the pharmacy business with the help of Mr. Chew Soon Keong as the business advisor. Likewise, DOC2US has been blessed with the help and advice from Ph. Low Swee Siong as the company business advisor.

Mr. TAN AIK KEONG

Chief Technology Officer(CTO)

Mr. Tan Aik Keong, also known as AK is the Chief Technology Officer for DOC2US application leading the tech team and responsible for the development of the app technology and its platform since 2015.

He is also the founder and CEO of Agmo Studio Sdn Bhd, an awards winning mobile solution company, serving multinational companies, government agencies and top brands. In 2012, AK won Make The Pitch Competition, a TV reality program that showcases real life entrepreneur and successfully received investment from MyEG Services Berhad.

Since inception at 2012, Agmo Studio has developed more than 100 mobile apps, which are ranging from O2O, e-government, smart home, medical, oil & gas, logistic and live streaming. The apps received millions of downloads worldwide. Today, Agmo Studio has grown its headquarter R&D team to 45 people, with an offshore development office in Shanghai. Agmo Studio is well recognized for its innovation by bagging multiple international and local awards, which includes ASEAN ICT Awards and MSC Malaysia APICTA Awards.

Apart from the entrepreneur life, AK is an iconic mobile developer, he actively contributing back to the society to promote the use of mobile technology by giving talk and training to the public and universities. AK is the regular judges for hackathons and technology competition, such as Angel Hack and Microsoft Imagine Cup.

Mr. JACK LEE

Co-Founder & Chief Operation Officer(COO)

Jack co-founded DOC2US with Raymond in December 2014 following the 2 ex-universtity mates found themselves aligned with the vision in healthcare industry.

The former investment banker, Jack Lee, has always been passionate about entrepreneurship. Today, besides co-founding DOC2US, he is also the co-founder of Malaysia’s first social polling mobile application, Pollbook and TallyPress.com, and online media which discovers hidden gems through lists.

Mr .BENJAMIN TAY

Human Resources Executive (Intern)

Ben is currently a third year medical student, due to start clinicals in the University of Aberdeen. Having studied in Malaysia, Singapore and Australia, he considers himself to be highly independent and flexible able to adapt to different cultures easily.
In 2014, he did his national service in the Singapore Police Force as a neighbourhood police officer.
Entasked with the safety of public, he developed a keen obligation for the preservation of human life and further appreciate the importance of immediate healthcare and the benefits of accessibility to healthcare.
With the advancement of technology, soon telemedicine will become the future of medicine and hence his belief in this new venture, DOC2US for easy accessibility to top-notch healthcare.
If you any queries regarding the recruitment process, he be more than happy to assist you

Dr. RAYMOND CHOY

Co-Founder & Chief Executive Officer(CEO)

Dr. Raymond Choy Co-founded DOC2US with his partner Jack in December 2014 and incorporated HeyDoc International Sdn Bhd in April 2015 in Kuala Lumpur Malaysia. The idea of DOC2US was conceived after multiple triggering text messages sent by his family members, relatives and friends regarding their medical and health related queries. As such, that got him thinking about the rest of the people who find reaching an accessing healthcare providers difficult and inconvenient. Hence, Dr. Choy and the team started this project, DOC2US hoping more people will be able to connect to healthcare providers at anytime and from anywhere via mobile application. He believes strongly in empowering the healthcare providers and patients leveraging on the current healthcare system and connecting each and everyone in a more convenient and seamless approach. By doing so he envisions to improve health and wellbeing of all mankind, thought it seems like a big dream he continues to move together with the team realising the big dream.

Dr. Raymond Choy is a medical practitioner specialising in family medicine and aviation medicine. Dr Choy started his foray in the field of medicine at International Medical University (IMU), Malaysia in 2003 and he graduated from the University of Manchester, UK with a Bachelor of Medicine and Bachelor of Surgery. Upon graduation Dr. Choy received his medical training in John Radcliffe Hospitals, Oxford UK for 3 years plus and was given opportunity to pursue his career in Raffles Medical Group in Singapore in 2012. He was posted and requested to manage the 24 hour Changi International Airport cluster since then.    He is also the Physician Leader in his cluster. Being at the management level for the cluster he oversees the operation of all the cluster clinics.  Dr. Choy also is required to meet up  regularly with the other stakeholders from the airport community such as Ministry of Health (MOH), National Environment Agency (NEA), Port Health, Changi Airport Group (CAG), CAAS, and other Ground Handling Agencies (GHA) ensuring a smoother process and operation in terms of health and safety of airport community as well as aviation safety. He is also responsible for implementing and reinforcing airport health and safety policies such as Automated External Defibrillator (AED), Infectious diseases outbreak protocol, Emergency response protocol at the airport and its radius and travel vaccination guidelines and so on as outlined by the team.

Dr Choy believes that there is a paradigm change of today’s patients’ behaviours ranging from seeking medical information, understanding their own conditions, modifying their lifestyles, tracking their own health to accessing affordable convenient care. It is inevitable that our generation is gradually adopting digital healthcare services for better personalised quality of care. We are here not to replace real world consultation nor diagnosis, but we are here to complement the healthcare ecosystem. Ideally physical medical resources should be saved for those who really need it.

Dr. PAUL CHAN

Chief Medical Officer

Dr. Paul Chan is the Chief Medical Officer of HeyDoc International Sdn Bhd, heading the Medical Board and overseeing the medical and clinical aspects of the company’s operation. He is also managing the healthcare providers recruitment process and activities and welfare of the healthcare providers. Besides, Dr. Paul Chan also manages and implements medical policies, protocol and procedures ensuring a safe and healthy environment and services.

Dr Paul Chan was serving as the Deputy Director of a public hospital in Sandakan. He has vast experience in healthcare management, health policies development and health systems management. He is well versed with the Malaysian healthcare environment, familiar with laws governing Malaysian health services, hospitals and clinics as well a managed care framework. He carries 14 years of experience of which 8 years at senior managerial level of the Ministry of Health. Dr Chan is also a certified medical impairment assessor (CMIA) by the Malaysian National Institute of Occupational Safety and Health (NIOSH) and a Black Belt practitioner of the Lean Six Sigma.

Ms. AMALINA ANWAR

Creative Executive (Intern)

Amalina joined DOC2US in early 2017 as the Creative Executive assisting in marketing and branding as well as health tips write up. Amalina is a second year medical student at the University of New South Wales. She has previously worked for the National University Hospital Eye Centre in Singapore and has contributed in a surgical publication.

Ms. TEO AH AI

LL.B (Hons) Legal Advisor

She graduated with LL.B(Hons) from National University of Malaysia in year 2010 and was admitted to Malaysian Bar in 2011. She provides advice pertaining to the legal drafting of contracts for conveyancing and corporate matters as well as various types of business related agreements. She handled numerous property developer conveyancing matters and housing projects ranging from commercial, residential to mixed-development nationwide. She is currently active in handling conveyancing matters, probate and estate administration, conducting legal researches as well as providing advice for legal drafting and is continuing to develop this area of practice.

Ms. CHOY PIK YEE

Analyst

I graduated with Behavioral Science (Psychology) from University of Queensland in Brisbane, Australia in year 2015. I was working with Accenture Solutions Sdn Bhd as a Data Analyst in year 2016. I was exposed to international social media experiences pertaining to handling, interpreting and analysing data in a digital platform for a multinational client.

Dr. Jeanrette J. Nierras

Health Educator & Digital Marketing Executive

Jean graduated from Universitas Gadjah Mada (UGM) in May 2018. She came to know about DOC2US not long after starting Housemanship, and following her passion in delivering Healthcare to public through digital platform, she then decided to join the team in April 2019 as both a Health Educator and the Digital Marketing Executive.

She plays the role as one of the Healthcare provider, who's committed to educating, encouraging and empowering the public through health tips write up and answering patient's chat requests. And not only that, she also manages DOC2US's Social Media accounts, continually creating quality contents in the mission of giving value to other people.

Besides being in the healthcare industry, she also takes great pleasure in entrepreneurship and doing freelance website designing, alongside her partner. They both work together to actively serve and provide quality results to clients.

Dr. Amirah Ekhsan

Health Educator

Amirah is a medical graduate from IMU in year 2018. She is currently the health educator for DOC2US. She is a doctor who is passionate to hold conversation on subjects pertaining to healthcare and wellness. In addition, she incorporates her artwork in writing health tips. She believes that art and science go hand in hand.

Joyce Toh

Business Development Executive

Joyce is a final-year pharmacy student at the International Medical University (IMU). Growing up in a small town in Penang, she has always been curious about the people and the world. Her curiosity about the world has led her to discover that many underprivileged communities in the country do not have equal access to healthcare and education as she does. Hence she continually educates herself about the situation faced by the disadvantaged communities. Joyce hopes that one day she could bring about a substantial impact on the underprivileged communities through better healthcare policies and delivery.

Charlotte Lee Zhi Xuan

Intern

Charlotte is a 3rd Year pharmacy student at Monash University Malaysia. She has always been passionate about serving the community through healthcare and enhancing public health literacy. She understands that in order for a community or even a country to improve as a whole, the healthcare system is one of the core element to start with. Charlotte strongly believes that technology and artificial intelligence (AI) is the future and can be the best platform and medium to spread health awareness and provide healthcare services in the most efficient way.

Cindy Tew Xin Nee

Intern

Cindy is a final year pharmacy student from International Medical University. She was always amazed by the power of internet, and are actively seeking opportunities to learn in this field. She see great potential in teleconsultation service, and are very excited to join DOC2US. She hopes that she can contribute to minimize medical misconceptions on internet with her effort in the near future.

Dr Ng Ming Lee, MD (Poland), CCWC (MAL)

Medical Director

Dr Ng is the Medical Director of HeyDoc International Sdn Bhd. He is tasked to oversee the medical and clinical aspects of the company’s operation. He is also managing the healthcare providers recruitment process and activities and welfare of the platform’s healthcare providers. Besides, Dr Ng also manages and implements medical policies, protocol and procedures ensuring a safe and healthy environment and services. He is also tasked to coordinate DOC2US outreach team to engage in various corporate engagements nationwide.

Dr Ng is also the Medical Director as well as the chief medical lead for AMC Clinic’s group of doctors. He is currently practicing in AMC Clinic Seremban 2 as a Family Physician and Advance Wound Care Clinician. He obtained his Certificate of Clinical Wound Care from the Malaysian Society of Wound Care Professional.

Dr Shekhar BG Ramjutun, MD. AvMed(Sg).

Deputy Medical Director, Medical Board Advisor.

Dr Shekhar Ramjutun is the Deputy Medical Director of HeyDoc International Sdn Bhd and DOC2US. He is tasked to assist and work in collaboration with the Director and the CEO to oversee the medical and clinical aspects of the company’s operations. He also assists and shares the duty of managing the healthcare providers recruitment process and activities and welfare of the platform’s healthcare providers. Dr Shekhar also manages and implements medical policies, protocols and procedures together with the Director and the CEO while ensuring a safe and healthy environment. Dr Shekhar Ramjutun also pilots the corporate solutions and business development team.

Dr Shekhar Ramjutun is also in charge of the DOC2US EPS solutions. Dr Shek, as most call him, has joined DOC2US in October 2020. Besides practicing as a doctor, he holds a Pg in Aviation medicine, is a qualified Aviation Medical doctor and also a Commercial pilot.

Captain Cyrano Latiff

Wellness & Corporate Advisor

Cyrano has since very young been someone who loved sports and fitness, engaging in competitive races and outdoor challenges. With a BSc Life Sciences from the National University of Singapore he spent 12 years in the Singapore Armed Forces as a military officer in his first career – much of it in the training, development and coaching of leaders and commanders. Concurrently he served as an Honorary Aide-De-Camp to the President of the Republic of Singapore.

He then transitioned to commercial flying with Singapore Airlines. He survived the Flight SQ006 aircrash at Chiang-Kai Shek International Airport, Taipei (Oct 2000) as co-pilot of the flight. And have since lived through its aftermath. Having type-rated on the commercial jets, he enjoys recreational flying and `all-things’ aviation - founded `Flight & Flying’, a programs for the young, differently-abled and lesser-privileged - inspiring through aviation and related activities.

Cyrano has embarked on an academic and consultancy involvement/ journey, specialising in aviation human factors/physiology/psychology, crisis management, peer support/ assistance programs. His collaborative work with DOC2US focuses on mental health & wellness, flight crew fitness, health and well-being.