DOC2US To Incorporate Digital Healthcare Services Into Umrah, Haj Packages

By Cynthia Ignatius - February 20, 2023

Umrah and Haj Travel Agency Association (PAPUH) and DOC2US have signed a Memorandum of Understanding (MoU). The signing ceremony took place during PAPUH’s annual general meeting held last Friday at the Grand Barakah Hotel, Kuala Lumpur.  

DOC2US’ collaboration with PAPUH incorporates digital healthcare services into travel packages of more than 1000 registered agencies under PAPUH, aiming to include comprehensive end-to-end virtual healthcare services for Malaysian pilgrims in their travels to Mecca and Medina for Umrah and Haj. 

On meeting the healthcare needs of pilgrims, DOC2US’ Director, Dr Shukri Said commented, “DOC2US wants to be present for Malaysian pilgrims who are on their long journey to a foreign land, and let them know that their health is cared for during their journey, with our value-added virtual healthcare services in their travel plans. 

We understand the frustration and worry of falling ill during their travel, particularly when pilgrims are not in their element, or unfamiliar with the foreign language and culture across borders. It is also an inconvenience when health and safety is compromised when on the move. Hence, with this MOU, our  pilgrims can have peace of mind when travelling for Umrah and Haj, alone or with their loved ones  knowing that their health and wellbeing are taken care of.” 

As Malaysians pilgrims prepare for their pilgrimage to Saudi Arabia, this partnership will provide them with affordable and accessible integrated virtual healthcare services such as virtual consultation and virtual health advisory seamlessly through DOC2US’ technology and platform. DOC2US will also offer pre-departure on-site vaccination services to protect pilgrims before their journey. 

PAPUH’s President Dato Sri Razali Mohd Sham said, “The cost to perform the Haj pilgrimage is getting higher due to tax hikes coupled with the rising cost of accommodation, food and transportation.  Committed to our value of ‘fardhu kifayah’, PAPUH’s partnership with DOC2US will provide our pilgrims unlimited virtual consultation, via text, voice call or video call, with Ministry of Health (MOH) registered doctors. This will also help our pilgrims to manage their expenses as medical costs could be higher in Saudi Arabia.”

To date, DOC2US has the largest telehealth ecosystem in Malaysia, with a network of over 1500 partnered pharmacy outlets and more than 1600 healthcare providers. Its integrated digital health ecosystem connects patients with licensed and registered healthcare providers anywhere and anytime making healthcare convenient for patients in need. Having attended more than 2000 patients by its online doctors daily with a response time of fewer than 60 seconds, DOC2US has an average service rating of 4.77 out of 5. 

 

Source: BusinessToday