DOC2US telemedicine services can now be accessed by AIA Malaysia customers

Malaysian telemedicine service provider DOC2US has partnered with insurance company AIA Malaysia to provide virtual health services and health programs to individual and corporate clients of the latter.

why does it matter

Accessing digital health services during a pandemic helps limit physical interaction, which reduces the risk of the coronavirus spreading. Malaysia recently recorded 2,733 new cases, according to World Health Organization data.

Meanwhile, DOC2US ‘chief technology officer, Tan Ik Kyung, believes that the successful integration of its services with the insurer app will create “tremendous opportunities for enabling any application to be a telemedicine service provider”.

The biggest trend

Insurance companies in Southeast Asia partnered with telemedicine providers during the pandemic. Saw the last year AXA Asia Providing free remote consultations to 6.5 million people in partnership with various suppliers in China, Indonesia, the Philippines, Thailand and Japan.

AIA in Thailand cooperated with Samitivej Private Hospital to offer a limited period of time Free virtual counseling service about COVID-19. Some clients AIA Singapore They got their medical consultations videotaped by the insurance company.

Other telemedicine providers such as Telemedico Offering a plug-and-play option for insurance companies, seamlessly integrating their platforms with their clients’ existing IT systems.

On the record

“At DOC2US, we really believe in over-localization, hence our local solution is built by Malaysians for Malaysians with the goal of improving the health and well-being of Malaysians,” said Dr. Raymond Choi, CEO of DOC2US.

“This collaboration will not only improve patient experiences and their participation in healthcare, but also expand the health landscape through digital solutions and high-quality technology,” he added.