Xoom
  • Home (current)
  • Covid-19 Advisory
  • About Us
    • Vision, Mission & Core Values
    • Medical Board
    • The Team
    • Our Authorised Partner Pharmacies
  • Our Services
    • For Healthcare Providers
    • For Pharmacy
    • For Corporates
    • International Delivery
    • Prime Care Plan
  • Newsroom
  • Health Tips
  • Contact Us

Newsroom

  • Home
  • Newsroom
  • Telehealth: The new normal for Malaysian?

Adapting to the recent pandemic, the use of teleconsultation in Malaysia is on the rise. Teleconsultation services utilise advancing technology to provide a platform for the community to consult a doctor on-the-go and without a hassle. According to reliable sources, the growth of the major telemedicine platforms in Malaysia had increased by at least 100%-200% since the pandemic started. More and more users are willing to try and adapt teleconsultation service while obeying to the social distance guideline.

Following the movement control order (MCO), teleconsultation is one of the effective ways to seek medical advice or refill medications. Using telemedicine service, the public will not need to travel to any clinics or hospitals, avoiding the risk of crowd gathering and disease spreading. Nonetheless, the rise of teleconsultation services not only benefit the younger “Generation Z”, but also the elder populations.

 

During the MCO period, it’s a burden for the high-risk populations (i.e., elderly patients with chronic diseases such as high blood pressure, diabetes, or high cholesterol) to visit the hospital to refill their long term medications. On the contrary, teleconsultation platforms provide medication delivery service to their convenience. Just like purchasing your headphone on an online shopping platform, these teleconsultation platforms allowed their user to refill their medication in a few clicks. All you need to do is to sit and wait for your parcel!

 

For instance, Doc2Us®, one of the teleconsultation platforms in Malaysia, provides same-day medication delivery service in Malaysia.

 

Although teleconsultation services provide various benefits such as

  1. providing online diagnosis,
  2. medical cost reduction, and
  3. lowering the risk of virus spread,

“There are still limitations that virtual online consultations couldn’t achieve,” according to Dr Raymond Choy, the CEO of Doc2Us®, who just set up their first physical clinic in Seremban last year. He reckons the importance of physical clinic and understands that it will be impossible to diagnose every disease via teleconsultation. “If you came to us online with bleeding or other urgent symptoms, we would not attempt to provide virtual solutions, but refer you to your nearest doctor,” he added. Raymond and his business partner are looking forward to integrate their teleconsultation service with physical medical practice and are planning to set up another physical clinic in Kuala Lumpur or Petaling Jaya area in the future.

 

Dr Raymond Choy, the CEO of Doc2Us®

 

 

As far as we know, the common rate for teleconsultation service is around RM 20 per consultation. However, there is no charge for the consultation service provided by Doc2Us® in “MySejahtera” app for Covid-19 related matters.

 

Other than providing online consultation services to the public, teleconsultation platforms, such as Doc2Us® also partnered with banks, corporate customers, and insurance companies to provide online medical services for corporate employees and insurance company customers. They aim to provide cost-effective solutions for companies to reduce their healthcare expenses.

 

Ministry of Health (MoH) has partnered with Doc2Us® to provide FREE virtual consultation service on Covid-19 related matters via the “MySejahtera” app.

This service is still available to date, working 24/7 to answer the public’s concern.

 

Nonetheless, during this period, it’s very critical for us to obey the Standard Operating Procedure (SOP) to protect ourselves and our family.

When in doubt, don’t ask Google, talk to us at Doc2Us®.

 

Original article: https://www.enanyang.my/node/343217

Tags :

  • teleconsultation |
  • digitalhealthcare |
  • malaysia |
  • medicalcare

Share :

Written by

Ms. Cindy Tew

Latest Newsroom

[E-Prescription System News] DOC2US has successfully authorized 300 and more pharmacy outlets to accept E-prescription in Malaysia

"We are grateful and thrilled ...

Feb 24, 2021

Malaysia’s PIKOM awards emerging healthtech startup DOC2US at MSC Malaysia APICTA 2020

Malaysia’s PIKOM awards emer...

Feb 20, 2021

Myanmar Expansion

DOC2US signs partnership agree...

Feb 18, 2021

TheEdgeMarket featuring DOC2US; PILcube as an innovation for better patient adherence

Innovation: Helping patients t...

Feb 09, 2021

Covid-19 确诊后没有得到卫生部的联络?通过MySejahtera就可以联络KKM!听我们的团队的 药剂师 Mr Foo 怎么说。

Jan 28, 2021

Doc2Us Collaborates With Pharmacies For Better Care And Service

For the past few years, Doc2Us...

Jan 17, 2021

Introducing Doc2Us, your personal pocket doctor at your fingertips. With its name synonymous to “talk to us”, Doc2Us is a mobile application that allows you to talk to a doctor or any healthcare professionals via text chat at any time and from anywhere.

USEFUL LINKS

  • Home
  • About Us
  • For Pharmacy
  • Health Tips
  • Feedback
  • Fun Facts
  • Contact Us
  • FAQ
  • Privacy Policy
  • Terms
  • Telemedicine Policy
  • Medicine e-Prescription SOP

SITEMAP

Copyright © 2018 Doc2us® - All Rights Reserved  |   Powered by etc web design